Good service, except two bolts for stabilizing spears were missing. Also, no installation instructions made it a very difficult problem to use. Otherwise, I would have rated you higher.
I have used this a few times already. When I received it it had some parts missing. Fast trip to the hardware store to get the bolts and nuts missing... works like a champ.
The box that once held the 49" hay spear was delivered empty. Looks UPS damaged box, Shipper sent another spear and had to wait 4 extra days to complete my job.